Showing posts with label Business. Show all posts
Showing posts with label Business. Show all posts

Industrialisation of Karnataka should mean employment for Kannadigas

With election aroma strong in the air, the fluttering sound of manifesto booklets thrown by political parties has started fading away. Among such manifestos is one peculiar intention to put efforts in ensuring more jobs for Kannadigas, especially in the IT sector. Although the immediately apparent intention of reserving jobs seems glaringly myopic, we need to understand as to why this type of a demand is there from Kannadigas and what the industries, not limited to IT mind you, need to do to allay the concerns of Kannadigas that they are not being benefitted in terms of the employment opportunities created by these industries.

Rewind a few decades and we notice that the industrial sector in Karnataka had been flourishing in those years as well as it is today - only difference being the nature and magnitude of industry. But one similarity that stands clear is the trend of indifference in the attitude of industries towards the employment needs of Kannadigas, even when the much needed support from the state government has always been there.

Although industries have created employment in lakhs, the number of Kannadigas benefited from this has been a meagre portion. And the primary reason for this glaring problem is the blatant nepotism of non-Kannadiga officials in employing people from their own state for jobs in Karnataka even when qualified and eligible Kannadigas have been available in Karnataka. We saw this happening in Central Government departments and PSUs in 60s and 70s; in the IT, ITES and other sectors in the 90s and 2000s. These two waves of industrialization in Karnataka have seen more than a million jobs generated but the number of Kannadigas who have gained employment because of this development is not encouraging in anyway.

The fact that employment is the cause for economic development of the masses, and hence of the land they inhabit is one of the main reasons for the state government to provide sops for increased industrialization. But if employment for Kannadigas in substantial proportions has not been one of the outcomes of this industrialization policy, Karnataka government needs to think about ways to set it right.

Serve and 'Wah'li in Kannada!

"Customer is king!" Such is the claim of all businessmen that have come to realize that the key to their victory in today's competitive market rests in the hands of the customer. And today's customer is not so easy to please, what with there being a multitude of parameters that matter when this customer makes a choice from among the competing candidates! To be effective in their courtship, each such business needs to run keeping such key parameters of its customers in mind, primary of which happens to be the language this king speaks!

Business - way to go!
Talking of business and its ways to find success in a market like ours, it is but affirmative for the businessmen to understand and keep high the spirit of this market - its cultural footprint. The strong interleaving of language with the culture of a society in general leads to this understanding that success of a business in a market is all about how well the business understands and aligns to the cultural and linguistic vein of the market. Failing on these counts could be detrimental to any kind of business, apart from leaving a trace of violation of the rights that rest with the customer.

Kannada in Karnataka means business
Business with a Kannadiga, especially when inside Karnataka, cannot happen without the involvement of Kannada language in every part of its activity - be it on the customer interaction front involving talking and liaisoning with customers, or marketing of products, or in the packaging and delivery of goods to the customer's end. The usage of any language other than Kannada in business with a Kannadiga is not only an unfair practice by the businessman, because by doing so the businessman has kept the customer in darkness about important product related information, but also a display of lack of business acumen.

Any kind of interaction with a customer is proved to be most effective (in a broad sense) when it happens in the language of the land - that is Kannada on Karnataka soil. The emergence of Radio Mirchi in Bengalooru at the top (leaving Radio City behind) after they resorted to 100% Kannada music is an apt benchmark for this.

Looking around

One casual look around the world at markets rife with local language activity shows that technology is never a limitation to exploring new avenues to use local language effectively in bringing out the best results in a business. Countries such as China and Japan have explored all avenues of technology to reach their goals of bringing their rather complicated scripts onto every medium that is involved in businesses - be it print or multimedia. The point here is that these people have figured out ways in which their language yields well into a form favorable for business. This motivation to effectively use such facets of local language and constantly upgrade it to meet market expectations to be successful in a business is what is required in our businessmen too. The key ability to tailor one's language to obtain that cutting edge in business is quintessential for successful business, and that is required in our businessmen too.
An urge to think out of the box, retain the common sense and conduct business in Kannada is all that is required to shine and make hay in business on Karnataka soil.

Lets "click" in the Kannada market!

Generally when we talk about Kannada, more often than not we talk about literature, film, music, drama, folk forms & similar ones. But we come across very little discussion on how these can be seen as products & services that people utilize or experience. It is rarely seen from a business perspective, as a potential market. It is very important for businessmen (Kannadiga & non-Kannadiga) to understand the market potential of these Kannada-centric products & services. Let us open up a discussion on this.

Products & Services
We can perhaps start by preparing a list of products & services possible around Kannada. The list below is not an exhaustive one and we encourage readers to let their imagination add to this list.
The information below is organized under two headings: Content & Delivery Channels. Content is language specific & the Delivery channels are the infrastructure to deliver this content.

Sl. No

Content

Delivery Channels

Literature

Book, Print Media, Internet

News

Print Media, Radio, Television, Internet

Films

Theatres & Multiplexes, Tapes & CDs, Television, Internet

Music

Radio, Television, Tapes & CD, Internet

Plays & Dramas

Auditoriums, Television

Study Material

Books, Radio, Television, Tapen & CDs, Internet

Software

Tapes & CDs, Internet

Advertising

Radio, TV, Print Media, Public Spaces, Internet


We can drill down further a couple of levels under each of the line-items under Content heading and can define those as specific offerings in the market. For example, if you consider music as a category: classical music, light music (sugama sangeetha), film music, folk music, devotional music are a few sub-categories which can have specific offerings in the target market.
Newer opportunities that are emerging are:
  • Kannada specific voice based call center services,
  • Training centers to train people (wanting to do business with Kannada speaking people) on Kannada.
Market Size
There are two angles to look at the market size - namely the head-count of the existent market, and its size in terms of monetary revenue it can bring to the involved organization or body. On the former scale, head-count or population, the market is around 60 million + (with approximately 50 million inside Karnataka and 10 million outside Karnataka). On the latter scale, revenue, with a very conservative estimate, 60 million people spending an average of Rs 100 per month in this market bundles up to Rs 7200 crores per year.

Current Realization of Market potential
Low (may be 15-20 % market has been realized). There is tremendous opportunity in this market as the current players are small businesses run by individuals or families which lack professional management capability & there has been little effort in market exploration, tapping and development.

Although in the last couple of years, large corporations have entered the Television, Radio & Print Media, enterprises planning to enter these markets need to hire extremely talented people who are well-versed in Kannada and understand the pulse of the market. When this happens, the real value of the Kannada market will start getting tapped, and fetch attractive returns.

What next?
The write-up above with a preliminary analysis of the Kannada-centric products & services was to initiate a discussion & present a different perspective. Karnatique readers who may be interested in working with Banavasi Balaga in researching these markets & working with the industry representatives in initiating market development activities in these industries, please respond to banavasibalaga AT gmail DOT com.